Product returns policy reforms
1. Reasons for accepting returns
The product was delivered with the wrong quantity, information and design compared to the order.

The product is defective or damaged during transportation.

Customers change their needs.

2. Return conditions

Request for product return Customers please take photos or videos of defective or damaged products during transportation and send them to at the hotline number or send a message to Fanpage, we will I will confirm and carry out procedures to return the product to you.
Return time
The customer’s Return Request must be sent to within 03 days of receiving the customer’s complaint.
The time to request a Return will be determined as follows:
If the customer sends the goods by post or gives it to the delivery staff when the delivery staff delivers the new product to you.
If the customer brings the double product, return it directly to the store and work with the sales staff.
Return costs will bear all costs incurred if the error is ours. In case the product is cracked by the customer, we will not be responsible.
3. Refund regulations

Refund method
Refund methods include:
Refund to account via bank transfer.
Cash back at store.
Processing Time will process refund requests immediately after receiving the request from the customer.
4. Return method

Bring the product that needs to be returned directly to the store
Customers please bring the product that needs to be returned directly to the store where you purchased it
Bring the goods to be returned to the nearest post office.

If you have any questions, please contact:

Address: 695 Hallinga Drive, North Platte, NE 69101
Hotline: +47 291 72 581
Email: [email protected]