We provide FREE STANDARD SHIPPING on orders over US$39+, after all discounts applied, in selected countries.
Please note that there are some restrictions such that our carriers can’t ensure safe delivery to certain addresses (and let’s be real, there’s nothing worse than a lost package). So please be sure to provide your address with specific details such as street number/building number if you have one.
Shipping address limitations
– APO/FPO/DPO addresses in all countries are not supported.
– P.O. Box address is only supported for United States with standard shipping.
– Non-continental Europe countries are not supported, usually referring to the islands and territories affiliated with the aforementioned European countries.
– The shipping fee and shipping time might differ between contiguous United States and other Insular areas (e.g., Puerto Rico).
Failed Delivery Situation
We are not responsible for any failed delivery attempt caused by negligent behaviors of customers. Negligence includes, but is not limited to, incorrect information provided for delivery, such as order address/contact number/consignee’s name. In this case, we are unable to file a refund for you.
If you find that your order information is wrong, please contact us at [email protected] with your order number and correct information before the order is shipped out, and as soon as possible.
With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It’s our top priority to make sure your orders get delivered to you as soon as possible
1. Shipment to India has been temporarily SUSPENDED.
2. Unexpected delays during transit may happen due to the COVID-19 and some Peak Seasons.